Shipping policy
**Shipping Policy – Our Community Tools**
Effective Date: November 2023
At Our Community Tools, we are committed to providing you with a transparent and convenient shopping experience. In addition to our standard shipping practices, it's important to be aware of the United States de minimis tax law for international shipments (Sec. 321 of the Tariff Act of 1930 (19 USC 1321(c))).
Here's what you need to know:
1. De Minimis Threshold:
- The de minimis threshold is the maximum value of goods that can be imported into the United States without incurring customs duties and taxes.
- As of the last update in November 2023, the de minimis threshold is $800 per shipment.
2. Duty-Free Threshold:
- Orders valued at $800 or less are generally exempt from customs duties.
3. Taxes and Fees:
- For orders exceeding $800, customs duties and taxes may apply.
- Customers are responsible for any additional customs duties, taxes, or fees incurred during international shipping.
** Shipping Locations:**
- We currently ship to the United States.
- Please note that we do not ship to P.O. boxes.
** Estimated Delivery Time:**
- For orders shipped from the United States, the estimated delivery time is 4-13 days from the date of order placement.
- For orders shipped from international, the estimated delivery time is 11-20 days from the date of order placement.
- Delays may occur due to unforeseen circumstances such as customs processing or extreme weather conditions.
**Order Tracking:**
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website or through the designated courier's website.
**Shipment Confirmation and Order Status:**
- You will receive a shipment confirmation email once your order has been dispatched.
- You can check the status of your order by logging into your Our Community Tools account on our website.
**Returns and Refunds:**
- Please refer to our Returns and Refunds Policy for information on returning items and obtaining a refund.
By placing an order with Our Community Tools, you acknowledge and agree to the terms outlined in this shipping policy, including the implications of the de minimis tax law. If you have any questions or concerns, please contact our customer support team at contact@ourcommunitytools.com
Thank you for choosing Our Community Tools!
Our Community Tools
3126 South Sepulveda Boulevard, #131, Los Angeles California 90034, United States
(323) 795-4010